Simplify Service & Build Trust with Customer Portal
LinenTech’s Customer Portal gives your clients real-time visibility and control over their linen orders. Our Portal and App give your clients access to order placement, pickup scheduling, accounting reports, and more. With customizable data views, you can control what clients see to improve customer satisfaction!
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Collaborate, Connect, and Grow
Empower Your Customers with the LinenTech Customer Portal
Seamlessly integrate the customer portal with your laundry website
Offer real-time processing and shipment status updates
Process payments through the Customer Portal using LinenPay
Streamline communication between laundry and customers
Enhance customer relationships through effective communication to nurture loyalty
Give customers access to customize reports and data to meet their unique needs
Customer-centric features: placing orders, scheduling pickups, enter rejects, view accounting reports etc
360° Client Management
LinenTech Customer App
LinenTech Customer App is your best bet for unmatched convenience in commercial laundry management. Access key features of our Customer App with ease: place orders, schedule pickups, view accounting reports, track receivables, manage deliveries, enter rejects, and much more, all at your fingertips.
Laundry Management System
The Complete Operating System for Commercial Laundries.
Commercial laundry management software is built for production, logistics, inventory, customer management, billing, and finance.
Linen RentalHospitalityHealthcareWorkwear & Industrial
360° Linen Rental Management Software From Soil Intake & Production to Packing, Routing, Billing, Customer Management, and AI-Powered Reporting.
Every order, delivery, and invoice is connected. No missed charges. No manual workarounds.
Linen Tracking, Dispatch & Shipping
Track linen from pickup through soil intake, production, packing, and dispatch. Generate route-based packing reports, container tickets, delivery manifests, and invoices in seconds.
Routes & Deliveries
Optimized driver routes, live tracking, and photo proof of delivery captured in the driver app. Track pickups, deliveries, route completion, and driver activity in real time.
Par Level & Order Management
Set customer par levels, replenish from soil returns or standing orders, or allow customers to place orders as needed — LinenTech supports every rental replenishment workflow.
Billing & Inventory Management
Automate complex rental billing by par, delivered quantities, standing orders, replacements, rejects, losses, and additional charges, with real-time inventory reporting and accounting sync.
Orders
Production
Packing
Delivery
Billing
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Hotel Linen Management Software for Commercial Laundries.
From soil intake to dispatch, production, routing, and billing all run in one place.
Hotel Linen Tracking & Visibility
Monitor linen from pickup through soil receiving, production, packing, and shipping with complete visibility across the operation.
Routes & Delivery Visibility
Optimised hotel delivery routes, live driver tracking, automated manifests, and photo proof of delivery with real-time shipment visibility.
Soil Receiving & Dispatch Management
Track incoming soil by weight, pieces, or carts, then streamline clean linen packing with container tickets and consolidated delivery manifests.
Production-Linked Billing & Invoicing
Automate billing directly from production by weight, pieces, or both, with real-time accounting sync and ACH or card auto-pay support.
Soil intake
Production
Dispatch
Hotel delivery
Billing & invoicing
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Healthcare Linen Management Software for Hospital Laundries.
Soil collected by cart and weight, with flexible hospital replenishment and full LinenIQ integration.
Automated Soil Intake & Reconciliation
Log incoming soil by cart and weight from hospital wards. Full soil-to-clean reconciliation at every stage — eliminating manual tallying, human error, and inventory disputes.
Flexible Hospital Replenishment
Support every distribution model — order, scheduled delivery, or exchange cart — on one platform. Adapt to daily fluctuations so wards stay stocked without over-specifying inventory
Cost-Center Billing & Analytics
Automated invoices with granular cost-center breakdowns per hospital account. Real-time accounting sync eliminates manual CSV exports and month-end reconciliations entirely.
LinenIQ Hospital Linen Distribution System
Natively connects LinenTech with LinenIQ, our hospital-side distribution system. Give both the laundry and the healthcare network one synchronized view of linen flow.
Soil collection
Processing
Delivery
Ward restocking
Billing
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Uniform Tracking Software for Every Wearer, Contract, and Wash Cycle.
Per-employee tracking, repair workflows, RFID scanning, and flexible billing from issuance to retirement.
Garment Tracking & Management
Barcodes and RFID track each garment through issuance, wash cycles, and locker assignment. When a garment needs replacing, the system already knows.
Order Processing & Sorting
Uniforms are sorted by wearer, size, and cleaning requirements at intake. Delivery schedules stay on track without manual chasing.
Inventory & Condition Reporting
Every garment's condition is on record. The system flags items for repair or replacement before customers notice the wear.
Flexible Billing
Bill by set, by wearer, or by circulating inventory. Replacement and repair charges are calculated automatically. Invoices go out clean without anyone touching a spreadsheet.
Issuance
Wash cycle
Repair & replacement
Delivery
Billing
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Ready to Transform Your Commercial Laundry Operations?
See how LinenTech commercial laundry management software can be tailored to your operation. One-month free trial. Cancel anytime.
Schedule a Demo → [Explore Cost
Savings](/content/cost-saving/index.html)
1
Book a 30-minute demo
We'll walk you through the platform and show you exactly how it fits your operation.
2
One-month free trial
Full access to all laundry management software features. No credit card required. Cancel anytime.
3
Go live in days, not months
Our onboarding team handles data migration and training. 24-hour phone support is always included.
Schedule a Demo → Explore Cost Savings
Client Success
Don’t just take our word for it.
Frequently Asked Questions
Can customers access real-time updates on their orders and shipments?
Yes! LinenTech’s Customer Portal provides real-time processing and shipment status updates to inform customers about the progress of their orders.
What kind of features does the customer app offer?
- The LinenTech Customer App includes features like:
- Invoices
- Orders
- Pickup schedules
- Rejected linens
- Shipping manifests
How does the portal handle customer order rejections?
Customers can log rejected items directly through the portal, providing instant feedback to the laundry. This ensures quick resolution and accurate tracking of rejects for both parties.
What reports are accessible to customers through the portal?
Customers can access accounting reports, usage summaries, delivery histories, reject trends, and other key performance indicators directly from the portal.
Can the portal send notifications or reminders to customers?
The customer portal can send automated notifications and reminders for pickups, deliveries, or overdue invoices, helping customers manage their schedules.
Does the portal support multiple user accounts for the same customer?
Absolutely. Customers can create multiple user accounts with varying access levels, making it easier for larger organizations to manage their laundry needs.